Mulesoft：2022年制造业IT领袖动向报告（英文版）（43页）.pdf

1、R E P O R TM U L E S O F T R E S E A R C HInsights from 1,000 IT leaders on people,processes,and technology IT Leaders Pulse Report 2022:Manufacturing 2Contents About this reportForewordExecutive summary:Manufacturing030425101705Process:Bringing IT and business teams togetherFrom technology enabler

2、to business leaderPeople:Enhancing the employee experience06Technology:Empowering the workforce and creating exceptional experiences38Measuring future IT success3Manufacturers face an increasingly difficult list of challenges as they strive to enhance the digital customer experience,improve operatio

3、nal efficiency,and obtain a complete view of their supply chain.In addition,manufacturers must also consider strategies to combat cyber security,labor shortage,and ensure the safety of their employees.Already tasked with managing a plethora of networks,devices,and applications critical to business g

4、rowth,IT teams have now been elevated to a strategic role,charged with driving multiple digital transformation initiatives often with little increase in team capacity or resources.These technology challenges are not unique to the manufacturing sector,which means IT leaders are in high-demand.Further

5、more,the complexity of IT infrastructure,due to the specific needs of the manufacturing industry,leads to new challenges as manufacturers progress on their digital transformation journey including more unaddressed projects and increased stress and delay for IT leaders,respectively.As a result,IT ret

6、ention grows more challenging every year and can impact innovation if unaddressed.But IT teams are finding new ways to become more efficient automating redundant processes,leveraging the right technology strategy,and empowering everyone with easy-to-use tools can help mitigate these challenges and d