D1S3-Lorenzo-Fattibene-v2.pdf

1、Sustainability Strategy in General InsuranceEmbedding sustainability from the inside out:Driving organisational change across culture and leadershipNovember 2025Lorenzo FattibeneEY Global Sustainable Insurance LeaderEY Global Business Transformation Leader Reason to act from regulation to growth Com

2、petitive advantage Customer acquisition and loyalty Employee satisfaction and retention Brand image,communication and disclosure Improvement in ESG ratings-greater access to capital Regulation and guidelines Pressures from consumers and employees Investor expectations Reputational Negative impacts o

3、n bottom lines and stock prices Enhanced disclosureReframe strategy and deliver sustainability change programs to achieve the sustainability ambition,protect from risks and create value for the stakeholdersOPPORTUNITIESCHALLENGESTransform challenges into value creation Increased employee engagement

4、resulting in improved engagement and productivity Increased talent attraction and retentionPEOPLE VALUE Improved customer loyalty/retention-Brand and trust Innovation of new products and servicesCUSTOMER VALUEWHAT CLIENTS HAVE TOLD US:Whilst many want to do the right thing by becoming more sustainab

5、le,they need their sustainability efforts to deliver real$value.As one CEO said to us,“we cant go green by going red”“POTENTIAL VALUE Increased access to equity and funding from transparent measurement and reporting of ESG long-term value to stakeholders Improved tax efficiencies optimizing green an

6、d social tax implications Increase revenue and market share growthFINANCIAL VALUE Reduced environmental impact Improved social equity Long-term societal economic value to the societySOCIETAL VALUEYour Role for a more sustainable worldDEFENSIVEDeny problem to defend(short-term)sales,recruitment,and t