Oracle：2025酒店报告（英文版）(20页).pdf

1、HOTEL 2025 emerging technologies destined to reshape our business 2 Predicting the future is impossible and attempting it might seem like folly. But as in most cases, it is the process not the outcome that matters more. For hotel leaders, anticipating consumer trends and seeking innovations that enh

2、ance guest experiences are vital exercises that need to be practiced diligently. Now, more than ever with the coming wave of disruptive technologies taking these steps helps ensure success tomorrow. To help in that pursuit, Oracle Hospitality commissioned Hotel 2025, a major industry report surveyin

3、g consumers and operators about emerging technologies destined to reshape our business. Together, their responses provide insights about these innovations, including anticipated rate of adoption, potential impact and related fears real and imagined that need to be allayed. Among the topics Hotel 202

4、5 explores: artificial intelligence, biometrics/facial recognition, robotics, voice activation, wearable technology, virtual reality, driverless transportation and smart hotel design. The report outlines the current status of each and forecasts its future use, and weaves in perspectives from 150 hot

5、el operators. It also incorporates in-depth interviews with chief information officers and chief technical officers. The path forward undeniably will rely on technologies that make hotels smarter, accelerate service and, most importantly, personalize experiences for each and every guest. With Hotel

6、2025, it is our goal to help your business embrace innovation and prepare for the future. It will be here before you know it. Hotel 2025 | HOTEL 2025 emerging technologies destined to reshape our business Perspectives from 150 hotel operators: To anticipate consumer trends and seek innovations that