Egencia：2022管理商旅中的不确定性白皮书（英文版）（12页）.pdf

1、v vvManaging Uncertainty in Business TravelAn American Express Global Business Travel CompanyIntroductionAn American Express Global Business Travel CompanyRising costs,supply chain issues,staff shortages and global economic instability are heavily impacting the industry.As a result,uncertainty has i

2、ncreased amongst travel buyers,arrangers and travelers themselves.So how can the entire travel ecosystem manage the rising levels of unpredictability being faced globally?Business travel undoubtedly remains a driver of growth.In a recent survey,American Express Global Business Travel found that 85%o

3、f US decision-makers surveyed said that business travel leads to higher profit and revenue.Alongside this is a strong desire from business travelers to take to the road once more,with 67%wishing to travel for business moderately to extensively.i In times of uncertainty,there is often a desire to ret

4、reat inwards and make cuts.However,looking at the above indicators,cutting back on travel budgets results in a more disconnected workforce,a lack of loyalty from customers,and reduced opportunities to connect with potential prospects.Even in these uncertain times business leaders and travelers alike

5、 agree corporate travel is here to stay.New challenges are giving rise to new trends and ways of working.Using the data and research available,industry experts are seizing the opportunities created through uncertainty and re-shaping business travel.Old ideas are being revisited and new ways of worki

6、ng explored.Effective management of uncertainty can make or break a travel program.As we brace ourselves for a chapter of volatility,travel managers and the wider industry need to re-evaluate their positions and adopt new strategies of agility and flexibility.An American Express Global Business Trav