3PL Central：仓储公司成功留存客户的五大策略（英文版）（16页）.pdf

1、Five Things Other Warehouses Are Doing to Keep CustomersTactics For a Successful Warehouse-Part 22FIVE THINGS OTHER WAREHOUSES ARE DOING TO KEEP CUSTOMERSFive More Things Other Warehouses Are Doing to Keep CustomersIn our previous eBook“The Five Things Other Warehouses Are Doing That Youre Not,”we d

2、etailed five specific best practices that successful warehouses follow to minimize fixed expenses,maximize overall productivity,and improve customer satisfaction.Were continuing our exploration in this installment,“Five More Things Other Warehouses Are Doing to Keep Customers.”Designed to answer the

3、 many questions we receive from our own customers on this very topic every day,we are once again basing on our analyses on the most successful 3PL warehouses we know in our industry.Five Things Other Warehouses Are Doing That Youre NotPart 1 RecapBased on an overarching philosophy that focuses on“Pe

4、ople,Process and Technology,”we shared strategies to promote better customer service,the use of technology,and the ability to significantlyout-compete rivals by using self-knowledge.1.Know Who You Are2.Know Where Profits are Made3.Know How to Retain Warehouse Staff4.Know Where You Spend Money5.Know

5、When You Need Technology3Focus on Proactivity-Overview of Part 2The ability to anticipate change is imperative in the world of a 3PL warehouse.Fulfilling predictable requirements,remaining nimble and supporting on-going change all while maintaining overall proficiency are just“business as usual”prac

6、tices for successful warehousing operations.In this eBook,we will review five additional practices we have observed successful 3PL warehouses are following.In general,many of these practices are exceedingly proactive.In fact:Our analysis shows that“Proactivity”is the signature characteristic of high