Auxis：2026年 IT 外包趋势报告：人工智能、混合交付模式与企业 IT 的未来（英文版）（37页）.pdf

1、AI,hybrid delivery,and the future of enterprise IT2026IT OUTSOURCING TRENDS IT is no longer a back-office cost center it is now the engine of AI adoption,automation,cybersecurity resilience,cloud scalability,and digital innovation.Yet,as its mandate expands,so do the pressures it confronts.In 2026,I

2、T leaders face a widening gap:Demand for advanced capabilities is accelerating,while talent availability,budget flexibility,and operational capacity lag.Several forces are converging into a perfect storm:AI at scale.Generative AI(GenAI)and Agentic AI are no longer experimental.CIOs,CISOs,and CTOs ar

3、e expected to operationalize AI securely,integrate it into enterprise architectures,and deliver measurable ROI often without expanding headcount proportionately.Escalating cyber risk.Cyber threats remain the top global business risk for the fifth consecutive year,according to the Allianz Risk Barome

4、ter1.As AI amplifies threat sophistication,security teams must defend faster and at greater scale without equivalent growth in skilled resources.Cloud complexity.Hybrid architectures,distributed data environments,and proliferating tools have increased operational burden.Modern IT environments are mo

5、re powerful but significantly harder to manage.The talent gap.Demand for AI,cloud,and cybersecurity expertise continues to outpace supply.According to Robert Halfs 2026 Salary Guide2,52%of organizations are willing to raise starting salaries for critical IT roles intensifying cost pressures.The resu

6、lt:IT departments are stretched thin tasked with driving innovation while controlling costs,managing risk,and supporting enterprise growth.In this environment,IT outsourcing is undergoing a reset.Macroeconomic headwinds from inflation to tariffs to regulatory expansion have reinforced the need for c