RetailX：2023年北欧地区零售商Top100报告（英文版）（32页）.pdf

1、Nordic 1002023RetailXIn partnership with:499March 2023RXCNOR23RP2|RetailX|March 2023RXCNOR23RP 2022 In this RetailX Nordic 100 report,we look at the top retailers headquartered in the Nordic market,analysing their rankings from an ecommerce and multichannel retail perspective.We do this by looking t

2、hrough the lens of four retail value chains;the Customer Value Chain,Product Value Chain,Operations Value Chain and Capital Value Chain.This helps us better focus on the key tactics that retailers are using to drive customer engagement,sales and profits,and the KPIs they use for measuring their succ

3、ess.We identify the top five leader retailers within each value chain,as well as our full Nordic 100 list.Our research allows us to analyse trends within these value chains in greater depth,supported in each section by examples of what retailers in the Nordic 100 are doing.Towards the end of the rep

4、ort we also have a collection of extended case studies of companies within the Nordic 100;including Danish homewares retailer JYSK,Norwegian sports and outdoor retailer XXL,Finnish discounter Tokmanni,Swedish fashion retailers Boozt and Nelly and Swedish chain Clas Ohlson.Ian Jindal,CEO,RetailXIntro

5、ductionSUSTAINABILITY REPORT|INTRODUCTIONContentsFeaturedMarket overview 03About the Nordic 100 04The Nordic 100 list in full 06Impact of Nordic 100 globally 07Customer Value Chain 08Product Value Chain 10Operations Value Chain 12Capital Value Chain 14Partner Perspective:Klevu 16Case study:JYSK 18Ca

6、se study:Tokmanni 20Case study:Boozt 22Case study:XXL 24Case study:Nelly 26Case study:Clas Ohlson 28Research parameters 29Conclusion 31Analysing the four value chainsPages 8-15Case studies of leading retailersPages 18-28The Nordic 100 list in fullPage 6NORDIC 100|INTRODUCTION3|RetailX|March 2023RXCN