麦肯锡：转型中的技术类人才-重塑电信行业的七大技术趋势（2023）（英文版）（11页）.pdf

1、Technology,Media&Telecommunications PracticeTech talent in transition:Seven technology trends reshaping telcosWith technologies like edge computing,AI,and xRAN transforming telecom,leaders are reassessing how to capture value.Rethinking talent is a key piece of the puzzle.by Toms Lajous,Stephanie Ma

2、dner,Carlo Palermo,and Rens van den BroekOctober 2023The telecom industry is evolving quickly,as businesses and consumers seek out game-changing use casesfrom autonomous vehicles to robotic surgery to an unfathomable range of seamless digital interactionsthat operate on the back of telcos substantia

3、l 5G infrastructure investments.Telco leaders are broadly aware of the magnitude of transformation that the moment demands,and many are creating elaborate plans to overhaul everything from business models to operations to customer experience.Ongoing excitement about the potential of AI,driven by adv

4、ances in generative AI,is pushing the industry to rethink the scope of its transformation plans.However,many telco leaders are struggling to manage the talent implications of these shifts,including determining what talent they need and how to beat out the competition to get it.The industry has certa

5、inly not lacked for engineering PhDs or other markers of technical acumen over the years.But the tech talent market and telcos position within it have changed dramatically since the generation that is now on the brink of retirement embarked on their careers.Moreover,not all tech talent is created eq

6、ual.As telcos evolve to deliver on the opportunities that AI,augmented and virtual reality,and other emerging technologies unlock,they will need to be highly strategic about identifying and attracting talent with the expertise and abilities that each technology demands.To frame the path ahead,we out