凯捷：2023年全球云报告-金融服务（英文版）（36页）.pdf

1、World Report Series 2023Cloud in Financial Services IS YOUR CLOUD JOURNEY TAKING YOU WHERE YOU NEED TO GO?CREATE BUSINESS VALUE IN AN INNOVATION-POWERED FUTURECONTENTSForeword 3Executive summary 4Its not about cloud,but cloud-enabled business growth 5 Composable platforms are instrumental to meeting

2、 business needs 12 An effective cloud migration roadmap creates business value 19 In conclusion 27Methodology 28Partner with Capgemini 29World Cloud Report-Financial Services 20232World Cloud Report-Financial Services 20232FOREWORDThe financial services(FS)industry has adopted the cloud as part of i

3、ts digital transformation to enable superior customer experience(CX),reduce technology debt,individualize services,improve agility,catalyze innovation,and facilitate the adoption of new technologies such as generative AI.As cloud strategies and investments reach executive agendas,financial instituti

4、ons are leveraging the advantages of cloud-enabled customer experiences to remain competitive.In this inaugural World Cloud Report-Financial Services,we aim to offer a comprehensive perspective on cloud maturity and its profound impact on financial services.The report identifies how FS subdomains ma

5、nage cloud adoption,including common challenges during deployment efforts focused on CX improvement,data residency,data sovereignty,or cloud regulatory compliance.With a confluence of expertise in financial services and cloud technology,and long-term relationships with trusted cloud providers,we wer

6、e well-positioned to create this global-view report.Cloud-based platforms enable robust customer satisfaction,innovation,productivity,and scalability.Its not just about cloud migration but the customer experience and operational excellence it makes possible.While the cloud will constantly undergo ev