不断变化的患者对后疫情时代牙科护理的期望.pdf

1、Evolving Patient Expectationsin Post-COVID Dental CareMeet the patients where they areLena HammondLena HammondSr.Product ManagerMeet the PresentersSandi AcresSandi AcresaxiUm Solutions Consultant AgendaDiscover how patient engagement drives outcomes in dental care,enhancing treatment adherence,patie

2、nt satisfaction,and operational efficiency.1Patient Engagement in Dental Care2Tools and Strategies3Best Practices4Q&AIf patient engagement were a drug,it would be the blockbuster drug of the century and malpractice not to use it.Leonard KishHealth IT StrategistSource:https:/ Engagement in Dental Car

3、eDefinitionActive involvement of patients in their oral health journeyImpact of COVID-19 Accelerated adoption of digital solutions and contactless servicesImportance in Patient-Centric CareEnhances treatment adherence,outcomes and satisfactionSource:Patient Engagement Solutions MarketSource:Impact o

4、f Patient Engagement on Healthcare Quality)Evolving Patient ExpectationsShift in Patient DemographicsAccessibility of Digital SolutionsIntegration of Digital Solutions in Patient CareDemand for convenienceTransparent communicationSeamless access to informationNeed for personalizationDesire for proac

5、tive engagement74%Staff retentionNavigating Challenges in Dental Clinic OperationsStaff shortages and retention concernsHigh costs of service deliveryLimited resources for training and technology adoption Resistance to change among staff and patientsSource:State of Dental 202358%Cancellations&no-sho

6、ws17%Excessive paperworkKey Elements of Patient EngagementAccess to careOnline scheduling,virtual consultations,mobile-friendly platformsCommunicationSecure messaging,video conferencing,patient portalsPatient educationEducation content,videos,digital brochuresShared decision-makingAccess to dental r