Moveworks：2025首席信息官指南：代理型AI赋能IT运营规模化转型（英文版）（21页）.pdf

1、Managing IT operations with limited AI automation just doesnt cut it anymore.As businesses like yours embrace digital transformation and adopt cloud-based systems,the workload keeps piling up from never-ending service tickets to complex provisioning requests.Agentic AI is relatively new,but its alre

2、ady making big advancements in IT and business process automation.One study found that by 2028,33%of enterprise software applications will incorporate agentic AI,up from less than 1%in 2024.So what exactly is agentic AI and whats all the hype about?The CIOs guide to scaling IT with agentic AIAgentic

3、 means capable of taking action.Agentic AI is able to autonomously make decisions,stra-tegically plan,and adapt execution to handle tasks with little to no direct human oversight.Companies around the world are increasingly turning to agentic AI,with one report sharing that over 50%of respondents are

4、 using some form of agent today.Agentic AI enables your organization to:Accelerateandstreamlineworkflows Rapidly build and deploy automations Reduce human error Stay competitive Whether youre a seasoned CIO looking to stay ahead of the curve,or youre new to the game and feeling a bit overwhelmed,wel

5、l break down the relationship between agentic AI and operational scale.Well discuss:How traditional and non-agentic automation efforts can fall short HowagenticAIcanimproveworkflowswithmoreindependent,flexible,andintelligentautomationthannonagenticautomation How agentic automation integrates with ex

6、isting systems,enhances security,automatesworkflows,andreducesticketbacklogs Real-world success stories Practical steps for implementing agentic AI Deploying agentic AI can be a critical strategic lever enabling you to upend traditional approaches,foster transformative growth,and help reshape your o