欧盟委员会：2025电子政务基准报告：迈向用户友好型在线公共服务（英文版）（18页）.pdf

1、INSIGHT REPORT Written by Capgemini,Sogeti,IDC and Politecnico di Milano for the European Commission DirectorateGeneral for Communications Networks,Content and TechnologyMay 2025DG CONNECTBuilding Online,User-Friendly,and Interoperable ServiceseGovernment Benchmark 2025insight reportinsight report23

2、Manuscript completed in May 20251st editionPROJECT TEAMCapgemini:Niels van der Linden,Sem Enzerink,Jochem Dogger,Stan Vugs,Arman Behrooz&Astrid Verhallen Sogeti:Sandrine Cipponeri&Erlend Firth IDC:Massimiliano Claps,FungYee Tang&Giorgio Micheletti Politecnico di Milano:Giuliano Noci,Michele Benedett

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