埃森哲：2025对“转型”话术祛魅：保险行业应对变革与实现可持续发展策略研究报告（英文版）（17页）.pdf

1、Getting past the transformation euphemism How insurance outperformers tackle change and deliver sustainable resultsBy Jeff Mitch,Kenneth Saldanha and Khalid LahraouiCopyright 2025 Accenture.All rights reserved.2AuthorsAs Accentures Global and EMEA Insurance Lead,Khalid helps insurance industry giant

2、s stay ahead of the curve by driving digital transformation,responsible business operations and sustainable growth.He has a passion for client service and talent development,meeting each challenge with a focus on change.As Accentures Americas Insurance Lead,Kenneth has guided insurance carriers in o

3、ptimizing their business strategies and operations for over two decades.He has helped clients emerge stronger and more competitive from every kind of challengefrom market headwinds to organizational realignmentsand now works with them to navigate the complexities of ongoing industry disruption and c

4、onvergence.Khalid LahraouiKenneth SaldanhaSenior Managing Director Insurance Lead,Global and EMEASenior Managing Director Insurance Lead,AmericasAs Accentures Future Ready Technology&Operations offering lead for insurance,Jeff advises leading insurance clients on trends within insurance operations a

5、nd specializes in large-scale transformations focused on strategic cost reduction.Jeff has led multiple transformation programs across insurance brokers,P&C carriers and Life insurers in North America and globally to drive profitability improvement and growth,enhance operating models and enable inte

6、lligent automation and business transformation.Jeff MitchManaging Director-Insurance Strategy,AmericasCopyright 2025 Accenture.All rights reserved.3Targeted actions matter to performance.So do semantics.Against a backdrop of heightened geopolitical friction and fractious global trade dynamics,insure