2. 智慧旅游数字化转型与服务创新 演讲嘉宾：Rudeepan Temchuen 女士 Trip.com（泰国）.pdf

1、Sharing TopicT AI/Tech to drive Users/Industry ExperienceT Group is a leading global online travel agency(OTA)that provides comprehensive travel services,including flight and hotel bookings,vacation packages,car rentals,and corporate travel management.The company leverages advanced technology,AI-dri

2、ven recommendations,and strong partnerships to enhance customer experience.T is in T Group along with Ctrip,Skyscanner,Travelfusion,Qunar and Travix.About T GroupDiscover Our Groups Evolution:Key Milestones in Our JourneySince our journey began in 1999,T Group has embarked on an incredible journey o

3、f growth and success.Through strategic partnerships and technological advancements,we have redefined the way people travel.Our commitment to customer satisfaction and continuous innovation has propelled us to new heights,culminating in a successful IPO and strategic acquisitions.With an unwavering f

4、ocus on delivering personalized and seamless experiences.Today,we have proudly achieved a GMV of USD 160 billion,making us one of the worlds leading OTAs.With an unwavering focus on delivering personalized and seamless experiences,T Group is shaping the future of travel.Ctrip founded,combining digit

5、al and traditional travel services1999Ctrip listed on the NASDAQ2003Conducted a share swap with Baidu to gain a majority stake in Qunar,prominent OTA in China2015Acquired Skyscanner,leading travel marketplace2016Acquired T,transforming it into a global OTA platform2017Company name changed to T Group

6、 Limited,ticker updated to TCOM2019T Group listed on HKEX(9961.HK)2021Unrivaled Collection of Premier Travel Brands:Leading the Way in the IndustryLeading Chinese travel service provider with over 30,000 employees based in offices in 95 locations in China and 22 international branchesCore OTAsOne-st