SS&C Blue Prism：2026年智能体式自动化与AI智能体趋势报告（英文版）（25页）.pdf

1、Agentic Automation and AI ATrendsThe Year of Proof Over Promise2026Artificial intelligence(AI),agentic AI and AI agents are taking the market by storm,handling increasingly more complex work,taking actions and making decisions with less human intervention.2026 is becoming the year of proof over prom

2、ise.The hype cycle is flattening,and organizations are shifting from experimentation to validation.Its no longer about showing whats possible but rather proving what works.In our 2026 predictions,we launch straight into the biggest questions about agentic AI and automation today and where its all he

3、aded.IntroductionIn 2026,agentic automation will redraw the enterprise map.The question is no longer capability,its control.The future wont belong to those first out of the gate.It will favor the strategic thinkers:people who root their automation strategies in governance and trust.Those who can orc

4、hestrate the chaos will realize unstoppable impact.”Rob Stone,Senior VP and General ManagerContents2026 Agentic Automation and AI Agent Trends|2ROI Proof Over Promise13Org Readiness Is Kicking Up a Notch26AI-Human Collab Is Taking Shape39Orchestrating AI Agents Becomes Increasingly Essential412Trust

5、ing the Tech With Governance515Creating AI Projects That Actually Scale618RPA Isnt Gone;Its Supercharged7211ROI Proof Over PromiseMeasuring the Value of AI2026 Agentic Automation and AI Agent Trends|3ROI Proof Over PromiseMeasuring the Value of AIAI budgets are increasing.Yet AIs return on investmen

6、t(ROI)is under more scrutiny as organizations try to determine what theyre getting for the large sums theyre investing.Proving AIs value will be crucial in this“promise to proof”age.Focus on the metrics that will deliver real impact and what agents can actually deliver,such as better customer servic