engagement supported by vet clinics, and that are receiving. Those aged under 55 are more likely to be only 'mainly satisfied', a categorisation that does veterinary clinic digitally. We have seen that digital across all age groups, but they are particularly sought booking appointments, with 58% of pet parents booking an appointment with your vet clinic? on their time due to busier lifestyles, it is less of a customer loyalty revealed later in the report.